Application Process

Step 1 - Document List

Select your appropriate visa type and answer a short questionnaire.

Step 2 - Create your TLScontact Account

The system will prompt you to enter Email and password in order to correctly process your specific visa application.

Comment s’enregistrer sur le site de TLScontact?

Step 3 - Personal Data Input

The system will prompt you to enter some personal details in order to correctly process your specific visa application. If you are a member of a group of people applying for a visa together, please indicate on your application the names of those accompanying you.

Step 4 - Online Appointment Booking

Choose a date and time at your convenience to submit your application at our center. Do not forget to print out your notification as it will be required at our welcome area.

Step 5 - Prepare Your Application Materials

Do not forget to print and complete the Schengen form which corresponds to your application and visa type. The form should be signed by the applicant in person, the representative for document submission has no right to sign on form.

Step 6 - Application Submission

Please follow the instructions listed on your notification and prepare all of your visa documentation carefully, arranging it in the order specified. It is mandatory for you to submit your application in person.

Please arrive on time for your chosen appointment, with your printed notification receipt as well as all the documents mentioned on your notification, organized in the order indicated.

Please note, if you do not attend your appointment at the time you have chosen, you will be required to restart the application process by re-registering on our website. It is recommended that you do not arrive at our center too early as you will not be attended before your scheduled appointment. You will be required to pay the visa fee and service fee at our center before application processing.

Step 7 - Application Processing

Once you have checked in with our welcome desk, you will be directed to a counter where a TLScontact agent will verify the presence and compliance of all of your required documentation. You will be given a follow-up form indicating which documents have been submitted and which are missing, if any. If your file is complete, it will be sent to the Embassy for processing.

Step 8 - Biometric Data Capture at TLScontact

Please note that All applicants aged 12 or over must personally come to their appointment at TLScontact for biometric data capture and for the submission of the application.

Step 9 - Passport Return

As soon as your visa application has been processed by the Embassy of Italy in Minsk you will receive an email informing you to come to the TLScontact center to pick up your passport. It is not necessary to contact our call center unless you are in need of further instructions.

Step 10 - Passport Retrieval

When your passport is ready to be collected, you will see its status on your personal page on our website. Moreover, you will receive an e-mail notifying you that your passport is ready for pick up at the TLScontact center. Please arrive with your visa application checklist and a copy of your identity card ready.

If you wish to designate a representative to come in your stead, please make sure that they bring the following documents.

  • Your ID copy and your checklist
  • A letter of authorization from you (written in a free form and signed by you) with your passport data in there
  • Your representative’s original ID and a copy
  • Birth certificate copy  proving family tie (in case of minor’s  passport picking up)

Please note: The passport can be picked only at the visa application center where you initially lodged your visa application.