Added Value Services

Super Premium Lounge

Enjoy the exclusive space of our Super Premium Lounge, offering a dedicated customer service to support you during your application process, providing refreshments and beverages for added comfort.

Prime Time Weekend (Saturday appointment)

This service is temporarily unavailable.
Too busy to come to our centre during the week? We will open especially for you on Saturday morning.

Fast-track counter

In a hurry? Use our fast-track counter and reduce the time spent in our centre for your visa appointment.

Form Filling Assistance

Need help completing your on-line application form? Our staff can guide you through the process.

Complete Your Application

Need to provide some additional documents to complete your application? Choose this service and you can come back to our centre later in the day with the missing documents.

Complete Your Application By Post

Need to add documents to your application? Send them securely by courier to our centre with this service.

Form Verification

Want to make sure that you have completed your application form correctly? Our team can check it for you.

SMS Notification

Want to know as soon as your passport is ready for collection? We will send you an SMS notification so that you can come and pick it up from our centre.

Travel Insurance

Schengen compliant Travel Insurance is a mandatory requirement for your visa application.

Passport Photos

You don’t need to take unnecessary health risks by visiting a shopping mall or public place to have passport photographs taken before attending your visa appointment. Our visa centres are equipped with self-service booths so that you can take the photos you need at the same time as submitting your paperwork. You can be sure of getting Schengen compliant photographs and submit your application in one trip!

Photocopy

Photocopies missing from your application? You can make them at our centre.

Translation

Need to get your supporting documents translated to finalise your application?

Passport Retrieval from Consulate

This service is temporarily unavailable
If you urgently need your passport and you want to retrieve it while your application is being processed, you will have to provide a document proving this need (Electronic ticket and a business invitation letter), pay an additional fee of 10 USD, and collect your passport after 72 hours.