General information


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Updated on 01/11/2021

The Italian Ministry of Foreign Affairs has issued new instructions concerning the acceptance and issuance of visa applications.

For more information, please check this link.

TLScontact ensures the strict application of all health measures necessary to limit the spread of the “Covid-19” pandemic.

The safety of our customers and staff is our highest priority.

  • Anyone wishing to enter our center will be required to provide a body temperature reading at the entrance. We will not be able to accept anyone with a temperature reading higher than 38°C;
  • All people entering our center will have to wear a facemask;
  • We are applying strict social distancing measures inside our centre.

Rest assured that our center is ready to welcome you despite the physical damage caused to the building during the recent incidents.


Important notice on COVID-19 related travel restrictions to Italy & the Schengen area.

As part of the measures to contain the spreading of COVID-19, Schengen States have introduced travel restrictions. Depending on the development of the epidemiological situation both within and outside the EU, travel restrictions to Italy & other Schengen countries may be eased or reinforced.

All travelers are responsible for verifying the travel restrictions in place before departure. Holders of a Schengen visas are not automatically entitled to enter the Schengen area and must follow the travel restrictions in place at the moment of travel.

Before travelling, all travelers should check the updates of the relevant legislation adopted by the Italian Government regarding entry to Italy on the following website (quarantine obligations etc).

The Visa Office does not assume any responsibility in case a holder of a Schenegen visa is not allowed to enter the Italian territory.


Following the discovery of new cases of coronavirus in Europe, we are taking all the necessary measures to ensure maximum safety of our visa customers and our staff. Our centres remain open, but we ask you to respect any guidance provided on-site during your visa appointment. Please also refer to the advice provided by the World Health Organisation (WHO) on how to limit your exposure to the virus. Visit WHO website for more information.

Starting from the 16th of April 2021, everybody who in the previous 14 days has stayed in countries of E list, including Lebanon, must perform a PCR test 2 days prior the flight to Italy, then perform a 10 days quarantine and then another PCR test.


If you are travelling in group or with your family, please note that each common document (e.g. hotel reservation, family statement, bank statement, invitation, etc.) should be present in all files, the original in a main file and copies in the other files (e.g. the original stamped bank statement in one file, and copies of it in the other files).


TLScontact hereby informs you that our centre provides a complete service for the submission of visa applications, including assistance in completing the forms. Appointments must be taken through our centre where the documentation will be checked on behalf of the consulate. It’s recommended to submit the application without the interference of third parties as such mediation can have a negative impact on the outcome of the visa. Anyone claiming to facilitate granting the visa through alleged connections with TLS or the consulate is lying and committing a fraud.

Dear travellers, please note that a minimum of 20 days is required between the submission of your visa application and the return of your passport to TLScontact. Please note that the presence of children under 12 years is not mandatory at the level of TLScontact. Children must have individual passports, even if they are traveling with their parents.